When you purchase vRigger, you receive a "license key."  Your license key is displayed on the screen immediately after placing your order and it is emailed to you.

The first time you run vRigger, you are prompted to enter your license key. You must be connected to the Internet the first time you run vRigger so your license key can be verified. You only need to enter the key the first time you run vRigger. 

This process "activates" vRigger so it can be run on your computer. You should not share your license key with others or you will not be able to run vRigger. You may not redistribute license keys per the license agreement.

Your license key also controls which rigging industries are supported by vRigger.

If you purchase multiple copies of vRigger, your license key will permit the software to be installed on multiple computers.

Moving vRigger to a New Computer
To move vRigger to another computer, choose Licensed Industries on the View tab and then choose Unlicense vRigger. This "deactivates" vRigger over the Internet so your license key can be reused. For example, if you purchase a new computer, you can unlicense vRigger from your old computer and then reuse your license key on your new computer. You can then download and install vRigger on your new computer as explained here. If you are no longer able to run vRigger on your computer to deactivate it, please contact us and we will reset your license key our our server.

Unlicensing vRigger deactivates it, but it does not remove vRigger from your computer. To remove vRigger after you unlicense it, choose Start, Settings, Control Panel, and Add or Remove Programs.
 
License Key Troubleshooting
  • Make sure you are connected to the Internet before entering your license key. If vRigger reports that you are not connected to the Internet and you are sure you are connected, try temporarily disabling your firewall and/or virus protection software. If vRigger continues to display a message saying that you are not connected to the Internet, please contact us (be sure to include the exact message displayed by vRigger).
  • If a message states that "vRigger has been installed the maximum number of times" your license key has already been used. Please contact us to request that another installation be added to your license key. Be sure to include the email address you used when you purchased vRigger and provide a brief explanation of why you need an additional installation.
  • If you misplace your license key, contact us so we can send you a replacement. Please be sure to include information that will help us find you in our database (e.g., the email address you used when you first ordered the software, your billing phone number, etc.).

© Copyright 2003-2011, Iterum, LLC. All Rights Reserved.